Terms of service

• We offer a 4-day return and exchange policy. You can request a return or exchange within 4 days of receiving your order.
• Orders can only be cancelled within 24 hours of being placed.
• For approved returns, the return shipping cost will be paid by the customer.
• Returns and exchanges are accepted only if:

- You receive the wrong product.

- The product is damaged or defective.

• To request a return or exchange, contact us on WhatsApp: 0324-3236641 within 4 days of receiving your order.
• The returned item must be unused or in its original condition, and returned with its original packaging.
• Once we receive and inspect the returned item, your exchange product will be dispatched Or If your return is approved, your refund will be transferred to your bank account.
• If a customer does not accept or receive their order, 100% advance payment will be required for any future orders.
• Case Solution reserves the right to decline any return, exchange, or refund request that does not meet the above conditions.